Telephone : (+44) 01536 330347
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Terms & Conditions

The Website.
The 'webite' shall mean 

The price shown against each gift is the price payable inclusive of VAT but exclusive of delivery and gift wrapping.

The total amount payable is shown at the checkout where payment can be made through the PayPal secure system with an email receipt issued by PayPal at the time of purchase.

Order Acknowledgement.
An automated order acknowledgement will be emailed by Babyfish confirming your order.

BabyFish will endeavour to dispatch all gifts within the time shown on each product. 
These dispatch times are based on the working days, Monday-Friday and from acknowledgement of order.
The dispatch times on orders received after 12 noon are calculated from the next working day.
This lead time may vary during holidays and any circumstances which are beyond the control of BabyFish.

All gifts will be delivered, depending on size and or weight by either Royal Mail, Parcel Force or private courier.
The charges and method of delivery will be shown at the checkout.
On occasions, when more than one gift has been purchased, these gifts may be may be delivered separately. In these circumstances there will be no extra delivery charges.
BabyFish cannot be held responsible for delays in delivery due to the actions of third parties and any circumstances which are beyond the control of BabyFish.
In the event that a gift is returned for any of the following reason Babyfish reserve the right to charge for the redelivery of the gift/s.
a.We have been given Incorrect delivery details.
b.Delivery was unable to be made and the recipient has not either re arranged delivery or collected the gift from the local post/sorting office and the gift has been returned to us
Babyfish reserves the right to wait for up to 21 days from the date of dispatch before replacing an undelivered gift.

All items shown on the website are available to purchase.

Customers are responsible for the correct spelling, spacing, colour selection and font selection where applicable. We ask that you carefully check all of these as Babyfish will not 
be held responsible for any mistakes made by the purchaser. (see Returns clause.)
Orders cannot be cancelled once processed.

Gifts cannot be returned as they have been individually personalised as instructed by you.
Please check all items as soon as they arrive. If an item is damaged, or not as ordered, please inform us within 48hrs of receipt. 
We will replace or refund a gift that is faulty or not as ordered subject to receipt of an image showing the fault.
In most cases on receipt of the image the return of the faulty item will not be required. 
None of the above returns policy definitions affect your statutory rights.

BabyFish has endeavoured to ensure that the information on this website is correct with a great deal of care to ensure that the descriptions, sizes and specifications are correct at the time of publication on this website. 
All sizes are approximate. 
Slight variations of colours and designs may occur on some products. 
Fabrics may vary slightly. 
The grain in products using wood may vary.
The personalisation layout may vary according to the amount of personalisation in relation to the product/design. 
Whilst Babyfish make every effort to ensure that all the information on this website is correct, we cannot accept responsibility for any errors made. 
We may make changes to the material on this website, or to the products and prices described in it, at any time without notice.

1 Meadow View
Ringstead Road
Great Addington
NN14 4BN
Tel:   01536 330347

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